Privacy Policy

Effective Date: [16th June 2023]

At imersive ("we," "us," or "our"), we value the privacy of our users. This Privacy Policy explains how we collect, use, store, and share user data in relation to the imersive mobile application and the website www.imersive.com, while complying with the obligations under the General Data Protection Regulation (GDPR).

Collection of Personal Data

We collect certain personal data from users when they use the imersive mobile application and visit the website www.imersive.com. The types of personal data we may collect include, but are not limited to:

  • Personal identification information (e.g., name, email address, phone number, country of residence, Instagram identification)
  • Biometric information (e.g., age, gender, height, weight, morphological information, body measurements)
  • User-generated content (e.g., reviews, photos, comments)
  • Application and website usage data, including interactions, searches, and browsing behaviors.

Use of Personal Data

We use the personal data collected to provide, maintain, and improve the imersive mobile application and the website www.imersive.com. Additionally, we may use the data to respond to user requests, personalize the user experience, and communicate with users regarding updates, promotional offers, and other relevant information.

Storage of Personal Data

We take appropriate security measures to protect user personal data against unauthorized access, misuse, or disclosure. Personal data is stored on secure servers with encrypted storage and retained for the duration necessary to fulfill the purposes mentioned in this Privacy Policy unless a longer retention period is required by applicable law.

Sharing of Personal Data

We may share user personal data with third parties in the following circumstances:

  • When necessary to provide the requested services to users.
  • When we have obtained user consent to share their personal data.
  • When required by law or in response to a valid legal request from competent authorities.
  • When necessary to protect our rights, safety, or property, as well as those of our users or third parties.

Data Deletion and Account Recovery Requests

We understand that you have the right to control your personal data. If you wish to exercise your right to request the deletion of your personal data from our records or to recover your account, we are committed to addressing your request to the extent permitted by applicable laws and regulations.

Data Deletion Requests:

If you wish to initiate a data deletion request, you have the option to permanently delete your personal data from our systems. To do so, you can log on to www.imersive.com/account and follow the provided instructions. You can also contact us at the email address specified in the "Contact Us" section below. Please note that if it has been less than 30 days since you initiated the deletion, you have the option to cancel your account deletion. After 30 days, your account and all your information will be permanently deleted, and you will not be able to retrieve your information.

It may take up to 90 days from the beginning of the deletion process to delete all the content you have posted. While we are deleting this information, it will not be accessible to other imersive users.

Copies of your information may remain after the 90 days in backup storage that we use for recovery in the event of a disaster, software error, or other data loss events. We may also retain your information for purposes such as legal issues, terms violations, or harm prevention efforts.

To cancel your account deletion:

  • Go to www.imersive.com/account within 30 days of initiating the deletion.
  • Login to your account
  • Click “Cancel Deletion” button

You can also contact us at the email address specified in the "Contact Us" section below.

Google User Data

imersive may request access to Google user data for authentication and authorization purposes. By granting access, Users authorize imersive to access their Google user data, which may include but is not limited to name, email address, profile picture, and other relevant information.

Purpose of Access: The access to Google user data is necessary to provide you with a seamless and personalized experience on our Application and Website. It allows us to authenticate your identity, personalize your user profile, and provide access to specific features or services.

Data Usage and Protection: imersive will only use the Google user data for the purposes specified in the Application and Website. We will not share, sell, or distribute Google user data to third parties, except as required by law or with explicit user consent. The user data is encrypted in transit and at rest. We implement appropriate technical and organizational measures to safeguard the security and confidentiality of the Google user data.

Data Retention: We will retain the Google user data for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.

Revoking Access: Users have the right to revoke the access granted to imersive for their Google user data. This can be done by adjusting the access permissions in their Google account settings. Revoking access may limit or disable certain features or services provided by imersive.

Third-Party Services: Our Application and Website may use third-party services or APIs that require access to Google user data. In such cases, we ensure that these third-party services comply with applicable privacy laws and provide an adequate level of data protection.

Please note that this Privacy Policy does not cover the processing of personal data by Google. We encourage you to review Google's privacy policies and terms of service to understand how they collect, use, and protect your data.

For any inquiries, requests, or concerns regarding Google user data, please contact us using the information provided at the end of this Privacy Policy.

GDPR Compliance and User Rights

imersive is committed to protecting and respecting your privacy. We adhere to the principles of the General Data Protection Regulation (GDPR) regarding the collection, use, and retention of personal data from European Union (EU) and European Economic Area (EEA) residents.

Lawful Basis for Processing: We will only process personal data if we have a lawful basis to do so under the GDPR. The lawful bases for processing personal data may include the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, performance of a task carried out in the public interest or in the exercise of official authority, and legitimate interests pursued by imersive or a third party.

Rights of Data Subjects: Under the GDPR, you have certain rights regarding your personal data. These rights include the right to access, rectify, restrict processing, object to processing, data portability, erasure ("right to be forgotten"), and not to be subject to automated decision-making, including profiling. If you would like to exercise any of these rights or have any questions or concerns regarding the processing of your personal data, please contact us using the information provided at the end of this Privacy Policy.

International Data Transfers: As part of our business operations, your personal data may be transferred to and stored in countries outside the EU/EEA. We will ensure that any such international transfers comply with the applicable data protection laws, including implementing appropriate safeguards such as standard contractual clauses or relying on adequacy decisions by the European Commission.

Data Protection Officer: imersive has appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection activities and ensuring compliance with the GDPR. You can contact our DPO using the contact information provided at the end of this Privacy Policy.

Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will promptly notify the relevant supervisory authority and, where required by the GDPR, affected individuals, providing all necessary information about the nature of the breach and the measures taken or proposed to be taken to address it.

Data Retention: We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the personal data, and applicable legal requirements.

Complaints: If you believe that we have not complied with the GDPR or have infringed your rights under the GDPR, you have the right to lodge a complaint with the relevant supervisory authority. However, we encourage you to contact us first, and we will endeavor to address and resolve your concerns.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will become effective upon publication on the imersive application and the website www.imersive.com. Users are advised to regularly review this Privacy Policy to stay informed of any updates.

Contacting Us

If you have any questions about this Privacy Policy, the practices of the Application and Website, or your dealings with us, please contact us at:

Email: [email protected]

Last Updated

This Privacy Policy was last updated on [16th June 2023].

By using the imersive application and visiting the website www.imersive.com, you agree to the terms described in this Privacy Policy.